Tech Transforms
Tech Transforms, brought to you by Owl Cyber Defense, talks to some of the most prominent influencers shaping government technology.
Displaying 1 item of Tech Transforms with the tag "change management".
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Episode 132: Human First, AI Second: Why Connection Decides Whether Transformation Works
August 28th, 2026 | 40 mins 20 secs
ai adoption, change management, owl cyber defense, piercing strategies
Organizations are investing heavily in AI, but many initiatives are stalling because employees feel anxious, exhausted, or disconnected from the reasons behind the transformation. Carolyn Ford speaks with Arika Pierce Williams, CEO of Piercing Strategies, about the leadership gaps that undermine AI adoption and the HUMAN-First capabilities—Hear, Understand, Motivate, Amplify, and Navigate—that help teams move through change. Together, they explore how trust, clarity, psychological safety, and human connection can turn AI from something employees feel is being done to them into a tool that works for them.